Refund policy

All sales are final. If you receive a damaged item, please contact us within 10 days of your purchase. We will be happy to assess the issue and offer a repair or replacement, as appropriate. Please note that requests made after this 10-day period will not be accepted.

Please keep in mind: All of our bows are lovingly handmade. Due to the cutting and assembly process, slight variations in colours, patterns, placement, or overall appearance may occur compared to the product photos. These small differences are part of the uniqueness and charm of handmade items.

Thank you for supporting our small business and for understanding the care and craftsmanship that goes into every piece! ♡